Time Management
We look at the causes and effects of poor time management, and explore tools and techniques for using time and energy more efficiently and effectively, thereby increasing productivity and reducing pressure and stress

Planning and Delegation
We examine tools and techniques that aid effective planning and delegation of work, and help participants to improve their organizational skills to become more efficient and effective.

Decision-making and problem-solving
We explore a range of models, tools and techniques to enable participants to deal with problems effectively and to make sound decisions in the workplace

Influencing and negotiation
We examine the key principles of influencing and negotiation, and equip participants with a range of tools and techniques to improve their negotiating skills

Leadership
We look at a range of leadership styles and consider their appropriateness.  We encourage participants to reflect on their own leadership behaviours, and to consider how they might develop in the leadership role

Managing Change
We explore the forces for change, the positive and negative effects, and strategies that managers can use to successfully implement changes in their workplace

Appraisal Skills
This course is designed to help managers to plan, prepare and conduct effective and meaningful performance appraisals with their staff.

Motivating people to perform
We explore the factors that influence behaviour at work and consider ways of working to improve performance.
...and two day courses on:

Recruitment and Selection
Selecting the right people for that job vacancy can be fraught with difficulties. This course will help participants to understand the legal implications of recruitment and selection as well as giving them the opportunity to learn and practice interviewing skills. (Includes video recording)

Presentation Skills
Many people find giving a presentation a daunting experience, so this course is designed to give people the opportunity to learn and practice presentation skills in a safe environment. (Includes video recording)